Returns & Exchanges
At Mary Jane's HQ, we want you to love your new style, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. If your fit isn't quite right, we are here to help you find the perfect replacement or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments back in their original packaging, ensuring all designer tags and labels remain intact.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.